J & O Fireplaces at 1604 Old Route 22, Duncansville, Pennsylvania.

Bought the largest most expensive fireplace insert available from these guys for my 1,700 sq ft home. Stove is rated to heat 2,400 sq ft. Doesnt come even close. Anytime outside temp drops below 45 I have to use my furnace.. Pitiful. Tried working with them to find solutions, and wasnt the greatest customer service experience. Took 2 1/2 years of trying to get them to do something before I just gave up. Lots of empty promises, we'll do this, we'll show up next week.. never happens. Bad customer service. If you need anything, the only option is go stand in front of them at their store.